|
they employ morons.
i stopped by to pick up 6 quarts of Royal Purple 10W-40 for an oil change for my Cobalt. I get to the car and one bottle is open, three are 10W-30... i go back in to exchange out the leaker and the 10W-30... they've only got 2 quarts of the 40. and then they didn't want to refund my money...
fuck.
are there any good parts stores left in the known universe, or am I just blessed with the worlds' worst?
|
|
theyre all awful it blows my mind that someone can work for an auto parts store and not know anything ABOUT auto parts.
i go through AutoZone commercial at work and these dumb fucks didnt even know what self tapping screws were.
[20:58:22] <3mpolack> i realise that i am the scum of society |
|
Sam, order that shit in boxes and have it shipped to your door. I only use parts stores for quick repair jobs. If i plan on working on a car, i order from rockauto and also have my fluids shipped.
An armed society, is a polite society. So lets get to it! |
|
I grew up on going to NAPA and I have never had a bad experience going to NAPA.
However, I have been going to O'Reilly lately since they bought out CSK Auto Parts and have added in-store pickup to their website. I can now order parts while I am at work and pick them up on the way home. And they have a DC here in Portland so if they need to order a part, I can have it by 5 PM at the latest.
|
|
I really love Carquest... or at least my local one.
hi i like cars |
|
I've always had trouble attracting really good parts people! There's very little margin in parts, and the investment to carry a good selection is high so it's hard to pay for any skill. It sucks man.... it's the one area of my business that seems to be a constant struggle.
I've found as a bit of a general blanket statement that car guys who know their way around a vehicle aren't good at/don't enjoy counter work customer service and those that love face to face customers, phone and computer work all day aren't very knowledgeable.
Even A Genius Has Questions!?!
I do things because I choose to, not because I have to. My Life, My Rules - No Exceptions! |
|
the guy who manages this store, Paul, is pretty good at his job and has always wanted me to come and work for him. But I am not working for $8 an hour. Just not happening.
for my parts needs, 99% of the time I go through either the dealership or the NAPA adjoined to the dealer. I get a mad discount because of my brother, but in this case, NAPA doesn't carry Royal Purple.
|
|
Posted by bandi
I really love Carquest... or at least my local one.
|
Carquest is good too! They seem to always have the odd-to-find part.
One of my work sites is right across from the Portland DC which also has a store inside the DC so if I want a part ASAP, I can call them up and tell them I will grab it right at 3:30.
|
|
i once called Advance Auto for a coolant temperature sensor (not the sender for the gage) for a 99 Monte Carlo 3100 V6. I fought with the nitwit on the other end of the phone for ten minutes. She kept saying that my car did not have a coolant temp sensor and that I was mistaken... of course, I AM HOLDING THE FUCKING THING IN MY FUCKING HAND!!!!!!!!!!!!!!!!!!!!!!!!
I had to wait for NAPA to open the next morning.
|
|
Posted by Samurai
i once called Advance Auto for a coolant temperature sensor (not the sender for the gage) for a 99 Monte Carlo 3100 V6. I fought with the nitwit on the other end of the phone for ten minutes. She kept saying that my car did not have a coolant temp sensor and that I was mistaken... of course, I AM HOLDING THE FUCKING THING IN MY FUCKING HAND!!!!!!!!!!!!!!!!!!!!!!!!
I had to wait for NAPA to open the next morning.
|
Ha, yes...I've told you the story when I was in Buffalo and the nitwit at Advance Auto gave me the V-Belt for a 85 Caravan instead of a 95 Caravan.
|
|
Posted by bandi
I really love Carquest... or at least my local one.
|
there is a carquest and an auto value i deal with, both are good old fashioned auto parts stores the guys still smoke in back and there is grease on the floors. best kind of place
Montreal Expos 1969-2004 Forever Proud Lets Keep The Dream Alive |
|
www.bestpricecarparts.com
|
|
www.rockauto.com
[20:58:22] <3mpolack> i realise that i am the scum of society |
Ethics
